Privacy Policy

Welcome to Mini Crafters Store (“we”, “us”, or “our”) at craftscalemodels.com. We specialize in providing precision scale models to military history enthusiasts, collectors, and modeling hobbyists worldwide. Your privacy is as important to us as the meticulous details in our Trumpeter model kits. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

To provide our scale modeling enthusiasts with exceptional service, we collect:

Personal Information

• Account Data: When you register, we collect your name, email address, and password to create your modeling enthusiast profile
• Order Information: For purchases of our scale models (like Trumpeter battleships or German Panzer tanks), we collect shipping address, phone number, and payment details
• Payment Details: Credit card information processed through our secure payment gateways (Visa, MasterCard, JCB, PayPal) – we never store full payment details on our servers

Technical Data

• Device Information: IP address, browser type, and operating system to optimize your model browsing experience
• Usage Data: Pages visited, time spent on product pages (like our 1/200 USS Arizona BB-39 kit), and search queries to improve our offerings

2. How We Use Your Information

We handle your data with the same precision as our scale model kits:

• Order Processing: To fulfill purchases of military models, aircraft kits, and modeling accessories
• Customer Service: To respond to inquiries about products like our German Panzer tank models or detail-up parts
• Website Improvement: To enhance browsing for collectors searching for scaled models or tool boxes
• Security: Military-grade protection against fraudulent transactions, especially for high-value items
• Marketing: With consent, to inform you about new military models or modeling tools that match your interests

3. Data Sharing and Disclosure

Like carefully assembled model parts, we only share data when necessary:

• Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transactions
• Shipping Providers: To deliver your scale models worldwide (excluding most Asian countries)
• Legal Compliance: When required by law or to protect our business and customers
• Service Providers: Trusted partners who help operate our website, bound by strict confidentiality

4. Data Storage and Security

We protect your data with the same attention to detail as our model kits:

• Location: Data stored on secure servers in the United States
• Encryption: 256-bit SSL encryption – the banking standard
• PCI DSS Compliance: We meet strict payment card industry security standards
• Retention: Kept only as long as needed to serve our modeling community

5. Your Rights

As a valued member of our modeling community, you have the right to:

• Access and update your account information
• Request deletion of personal data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Receive your data in a portable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies – small data files – to enhance your experience browsing our military models and accessories:

• Essential Cookies: For core functions like shopping cart and secure checkout
• Performance Cookies: To understand how collectors navigate our scale model categories
• Marketing Cookies: With consent, to show relevant ads for modeling tools and kits

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve modelers globally (excluding most Asian countries), your data may be transferred to and processed in the United States, protected by our security measures and standard contractual clauses where required.

8. Children’s Privacy

Our detailed scale models are intended for adult collectors. We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy as our modeling business evolves. Significant changes will be notified to our community of enthusiasts.