Welcome to Mini Crafters Store (“we”, “us”, or “our”) at craftscalemodels.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are intended for scale modeling enthusiasts and hobbyists aged 18 years or older. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including product designs, logos, text, and images, are the property of Mini Crafters Store or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, damage, or disparage Mini Crafters Store or our products.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality scale model kits and accessories, including but not limited to:

  • Military vehicle models (e.g., Trumpeter 1/35 German Panzer tanks)
  • Historic ship models (e.g., Trumpeter 1/200 USS Arizona BB-39)
  • Detail-up parts and accessories
  • Modeling tools and materials

We strive for accuracy in product descriptions, but colors and specifications may vary slightly. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

User Responsibility: You agree to provide current, complete, and accurate purchase information for all purchases. You are responsible for any unauthorized use of your payment method.

3.3 Pricing and Taxes

All prices are in US Dollars (USD). Customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

  1. Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  2. Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch

Note: We currently do not ship to most Asian countries and some remote areas. Delivery times are estimates and may vary due to customs processing.

4.2 Delivery Issues

If your package is lost or significantly delayed (beyond 30 business days), please contact us at [email protected] for assistance.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unopened items in original condition with all packaging and documentation. Non-returnable items include:

  • Opened paint sets or adhesives
  • Used tools
  • Detail Up Parts removed from packaging
  • Spare parts ordered separately
  • Items marked “Final Sale”

5.2 Return Process

To initiate a return:

  1. Email us at [email protected] within 15 days of receipt
  2. Include your order number and reason for return
  3. Wait for our Return Merchandise Authorization (RMA)
  4. Ship the item to: 2457 West Virginia Avenue, Greenfield Ctr., US 12833

5.3 Refunds

Refunds are processed within 5 business days after we receive and inspect the returned item. Original shipping costs are non-refundable unless the return is due to our error.

User Responsibility: For international returns, you are responsible for return shipping costs and any customs fees. Mark packages as “Returned Goods” to avoid additional charges.

6. Damaged or Defective Items

If your scale model kit arrives damaged or defective:

  1. Contact us immediately with photos of the damage
  2. We will typically send a replacement without requiring return
  3. For high-value items, we may arrange return shipping at our expense

7. Limitation of Liability

Mini Crafters Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Mini Crafters Store
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]

Thank you for choosing Mini Crafters Store for your scale modeling needs. Happy modeling!